TroubleshootingPeak Products
My Shopify products or stock levels are out of date.
Peak Products syncs when you open the page and the last sync is older than six hours. Stock levels only come with the inventory permission.
- Choose “Sync” to update immediately.
- If stock levels are missing: reconnect Shopify and also allow inventory.
- If it says “Your products are on their way.”: the first sync is still running. Wait a few minutes.
Explains this message
Your products are on their way.
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