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Peak AtlasSUPPORT

Customers · 14 answers

Your Atlas & Setup

“Build your Atlas”: goals, role, company and start app, changeable at any time.

Quick fixes

1
  • I stopped the setup. How do I continue?Quick fix

    I stopped the setup. How do I continue?

    Nothing is lost. Just open Peak again: as long as setup isn't finished, Home and “Your Atlas” take you back to where you left off. “Continue later” is always allowed.

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How-tos

4
  • What happens in “Build your Atlas”?How-to

    What happens in “Build your Atlas”?

    In about two minutes, Peak asks about your goal, who the Atlas is for (you or your company) and where you want to start. Every answer becomes a fact in your Atlas and can be changed later.

    1. “What brings you here?”: your goal.
    2. “Who is this Atlas for?”: role and company.
    3. “Where do we start?”: choose a start app or “Let Peak choose”.
    4. “Your Atlas is ready” → “Go to Home”.

    Next step

    Open Atlas
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  • How do I change my details in the Atlas?How-to

    How do I change my details in the Atlas?

    The completed setup won't appear again, but every detail can be corrected individually. Open “Your Atlas” in the user menu and change whatever is no longer right.

    Next step

    Your Atlas
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  • How do I change my starting app?How-to

    How do I change my starting app?

    In “Your Atlas” with “Change starting app”. You choose a new app and save. Your other details stay.

    1. Open “Your Atlas”.
    2. Choose “Change starting app”.
    3. Choose an app or “Let Peak choose”.
    4. Choose “Save”.
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  • The setup asks me to connect tools. Do I have to?How-to

    The setup asks me to connect tools. Do I have to?

    No. The step only appears if your invitation has tools noted. One click per tool connects it. You can also simply choose “Continue” and connect later under Settings → Integrations.

    1. On the tool, choose the connection and sign in to the service.
    2. Repeat for more tools if you want.
    3. Choose “Continue”.
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Frequently asked

8
  • Why does /atlas always take me to the setup?Answer

    Why does /atlas always take me to the setup?

    “Your Atlas” only shows something once there is something to show. Until setup is finished, the page therefore takes you there. Complete the setup, and your Atlas will open directly afterwards.

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  • What does “Your Atlas” show, and what does the percentage mean?Answer

    What does “Your Atlas” show, and what does the percentage mean?

    “Your Atlas” shows what Peak has understood about you and your work. The percentage in the ring isn't a checklist but how well Peak already knows your world. Below it are the areas, ordered by what Peak knows least, each with a next step.

    Next step

    Open Atlas
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  • Which starting apps can I choose?Answer

    Which starting apps can I choose?

    Peak Work, Peak Energy and Peak Cashflow. “View all apps” shows more apps under “Coming later”. They can't be chosen as a starting point yet.

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  • What happens with “Let Peak choose”?Answer

    What happens with “Let Peak choose”?

    Peak recommends the starting app based on what you've told it so far, especially your goals. You see which app it is and why. The recommendation is a suggestion; you can choose a different app at any time.

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  • What do “Just me”, “A company” and “Both” mean?Answer

    What do “Just me”, “A company” and “Both” mean?

    They set what your Atlas revolves around. “Just me” is your own work, your focus and your energy. “A company” is the company you run or work at. “Both” connects you and the company around you. You can change this in “Your Atlas” with “Edit your world”.

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  • Which question comes after choosing the starting app?Answer

    Which question comes after choosing the starting app?

    A short question matching the app. For Peak Work: “What's on your plate right now?”. For Peak Energy: “When do you usually feel clearest?”. For Peak Cashflow: “How much cash do you have today?” with currency. A rough answer is enough.

    Next step

    Open setup
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  • My Atlas was already prepared. Do I have to accept it?Answer

    My Atlas was already prepared. Do I have to accept it?

    No. Whoever invited you can prepare company, starting app and tools. Peak then asks “Is this right?”. With “Yes, that's right” you accept it; with “Edit” you correct it. Your own answers stay yours.

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  • Where do I see everything Peak knows about me and my company?Answer

    Where do I see everything Peak knows about me and my company?

    Under Settings → “What Peak knows”, also available in “Your Atlas” with “Everything Peak knows”. Each detail shows which app it comes from, when it was learned and which apps it flows into. It's changed where it comes from. Missing details are listed as “not known yet” with a link to add them.

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Errors & problems

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  • “Something went wrong. Please try again. Your input is safe.”Error message

    “Something went wrong. Please try again. Your input is safe.”

    A setup step couldn't be saved just now. Your input isn't lost. Choose “Try again” or repeat the step after a moment. If it still doesn't work, write to us with the time.

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