Peak Life Admin

How do I create an errand with a public authority?

In Peak Life Admin choose “New case” and a template such as moving house, tax return or ID card. The steps are already there; you only add the deadline.

1. 01Open Peak Life Admin and choose “New case”.
2. 02Choose a template or start blank.
3. 03Enter the deadline and tick off steps.

How do I change the deadline or steps of a case?

On the case's page under “Edit”. There you change title, deadline and note, and add new steps. You take back a completed step with “Undo”. Deleting or renaming individual steps isn't possible yet. “Delete case” removes the whole case right away, without asking.

1. 01Open Peak Life Admin and the case.
2. 02Under “Edit”, change title, deadline or note, or enter a new step under “Add step”.
3. 03Click “Save”.

What does “Waiting for reply” mean?

Once you've submitted an application, set the case to “Waiting”. After 14 days without a reply, Peak reminds you to follow up.

What happens with recurring cases?

Once a case like the tax return is done, Peak creates the next round with a new deadline and the same steps, so you don't have to write anything down again.