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Products & Solutions · 4 answers

Peak Members

Members of a club or association with category, joining and leaving, dues rules, pro-rata dues owed, recorded payments, roll on a given date and anniversaries.

How-tos

2
  • How do I set up categories and dues in Peak Members?How-to

    How do I set up categories and dues in Peak Members?

    In the settings you create each membership type with annual dues, a cycle (yearly, half-yearly, quarterly or monthly) and optionally an admission fee. From that, Peak calculates what's due for each member: pro rata from the month they joined, up to when they leave and without paused months. Only owners and admins can change this.

    1. Open Peak Members and choose “Settings”.
    2. Create a category, annual dues and cycle.
    3. Choose the month in which the annual dues are due, and save.

    Next step

    Set dues
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  • How do I admit a new member?How-to

    How do I admit a new member?

    Under “Members” → “New member or application”. A name and a category are enough; Peak suggests the membership number. Dues count from the joining date. If you want to decide later, record an application: it isn't a member yet and owes no dues until you choose “Admit”. Without a category in the settings it doesn't work.

    1. Under Settings, create at least one category with annual dues (0 € is allowed).
    2. Open “Members” → “New member or application”.
    3. Enter name, category and joining date; email, date of birth, individual dues and payment method are optional.
    4. For an application, tick “Record as application first” and admit it later with “Admit”.

    Next step

    Open members
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Frequently asked

2
  • How do I see which dues are outstanding?Answer

    How do I see which dues are outstanding?

    “Dues” lists what was due up to today and hasn't been recorded as a payment, with the largest arrears per member first. Peak doesn't collect money or send reminders: once a payment has arrived, you record it with one click. Owners and admins correct a payment that was recorded by mistake.

    Next step

    Open dues
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  • What happens when a member gives notice, leaves or pauses?Answer

    What happens when a member gives notice, leaves or pauses?

    You record a notice with the date received and the leaving date; until then the member stays on the roll and pays. Once the date is reached, the overview reminds you to record it. Leaving is final; rejoining becomes a new membership. Paused months are free of dues, and the member still counts toward the roll.

    Next step

    Open members
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