Peak Office

How do I make an internal request in Peak Office?

Write in one sentence what it's about and choose the area: IT, purchasing, office, facilities or HR. Peak gives the request to the person responsible for that area in the settings. For purchasing you state the amount; from the approval limit, an owner or admin has to approve the purchase.

1. 01Open Peak Office and write what you need.
2. 02Choose the area and, if it's urgent, the priority.
3. 03Follow who's handling it under “From me”.

How do I set who gets which requests?

Under Settings you choose, for each area (IT, Purchasing, Office, Building & facilities, HR, Other), the person who takes new requests. The approval threshold for purchases is set there too. Without a responsible person, a request lands in the inbox under “Unassigned” until someone takes it. Only owners and admins can change this; it applies to new requests.

1. 01Open Peak Office → Settings.
2. 02For each area, choose who takes new requests.
3. 03Enter the amount from which an owner or admin approves a purchase, then save.

Who approves purchases in Peak Office?

Purchases from the approval limit (€500 by default, adjustable under Settings) are approved only by owners and admins. They see the approval in their inbox. Without approval, the request can't be completed. Peak orders and pays nothing; ordering works as before.

Who can see my request in Peak Office?

Regular requests are visible to all members of your company, so nobody asks twice. Requests to HR are always confidential: only you, the person responsible, owners and admins see them, and the history and inbox only show “Confidential request”. Guests see no requests.