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Products & Solutions · 13 answers

Peak Supply

Purchase orders to suppliers, production, shipments and goods receipt in one place, with the ETA source and landed costs.

How-tos

6
  • How do I record my open purchase orders in Peak Supply?How-to

    How do I record my open purchase orders in Peak Supply?

    Create a purchase order or import your list as CSV. Every order starts as a draft, gets approved and is then sent to the supplier by you. After that, you enter the confirmation, production dates and shipments.

    1. Open Peak Supply and choose “Purchase order”.
    2. Choose the supplier and the products from Peak Products, and enter quantity, price and need-by date.
    3. “Ready for approval”, then approve (owner or admin).
    4. Send the order yourself and mark it as sent.
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  • How do I import suppliers, orders or shipments via CSV?How-to

    How do I import suppliers, orders or shipments via CSV?

    Under “Import & settings” → CSV import. Choose what you're importing (suppliers, open orders or shipments) and paste the CSV with a header row, separated by commas or semicolons. Peak recognizes German and English column names such as supplier, order number, SKU, quantity, price, ETA. You see every row beforehand, and nothing is applied until you click.

    1. Peak Supply → “Import & settings”.
    2. Under “What are you importing?”, choose suppliers, open orders or shipments.
    3. Paste the CSV with a header row or click “Insert template”, then “Preview”.
    4. Click “Apply …”. A second import with the same order number or shipment reference doesn't create duplicates.

    Next step

    Open import
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  • How do I create a supplier in Peak Supply?How-to

    How do I create a supplier in Peak Supply?

    Under Procure → Suppliers with “New supplier”. If the company already exists from Connect or CRM, Peak uses it instead of creating a duplicate. Supply only adds what procurement needs: lead time, minimum order quantity, payment terms and items.

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  • How do I create a shipment?How-to

    How do I create a shipment?

    Under “Inbound” with “Create shipment”. Choose the line items in this shipment and enter the ETA. A shipment needs a confirmed order with quantities that haven't shipped yet. An ETA from the supplier is a commitment, a planned one only a plan; Peak shows both separately.

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  • How do I enter a new status for a shipment?How-to

    How do I enter a new status for a shipment?

    In the shipment under “Record update”, enter the new status from supplier, forwarder or carrier: status, ETA or a date such as departure, arrival, customs clearance or arrival at the warehouse. Every update stays in the history, and an older report never overwrites a newer one.

    Next step

    Open Inbound
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  • How do I book a goods receipt?How-to

    How do I book a goods receipt?

    In the shipment under “Goods receipt”, enter what arrived. Provide a reference such as the delivery note number so nothing is booked twice. Only accepted goods go to Peak Inventory as stock: received minus damaged, rejected and quarantined.

    1. Open the shipment under “Inbound”.
    2. Under “Goods receipt”, enter the reference.
    3. For each line item, enter the quantity received and, if needed, damaged, rejected or quarantined.
    4. Save. The receipt appears under “Booked receipts”.

    Next step

    Open Inbound
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Frequently asked

5
  • Which ETA does Peak Supply show, and why is there sometimes a “≈” in front?Answer

    Which ETA does Peak Supply show, and why is there sometimes a “≈” in front?

    Peak takes the best source available: actual arrival, then carrier, forwarder, supplier, plan and finally its own estimate. “≈” means not confirmed, but planned or estimated. All ETAs stay visible on the shipment; none is overwritten. Goods are only available in the warehouse after customs, delivery and goods receipt.

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  • How are Peak Supply and Peak Inventory connected?Answer

    How are Peak Supply and Peak Inventory connected?

    Inventory decides what gets reordered. An approved purchasing plan arrives in Supply as a draft, grouped by supplier, without any quantities being changed. Supply reports back what's on the way and when, and after goods receipt, only the accepted quantity as stock.

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  • How does Peak Supply calculate an order's landed costs?Answer

    How does Peak Supply calculate an order's landed costs?

    From goods value, tooling and packaging, freight and logistics, and customs and fees, spread across the number of units. Import VAT isn't spread. As long as no actual costs are recorded, freight and customs are estimates from the order. With “Record actual costs”, you replace them.

    Next step

    Open orders
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  • Where does an order's payment schedule show up?Answer

    Where does an order's payment schedule show up?

    In the order under “Edit payment schedule”, you set what's due when. The schedule appears in Peak Finance as a commitment. Once you've paid, you mark the payment as paid. Peak doesn't pay or book anything itself.

    Next step

    Open orders
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  • How does Peak Supply calculate how reliable a supplier is?Answer

    How does Peak Supply calculate how reliable a supplier is?

    From the recorded dates of the last 12 months, e.g. whether production was on time. With fewer than three orders, the value is only an indication. Delay means: expected or actual date against the confirmed one, otherwise against the planned one.

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Errors & problems

2
  • Why can't I approve an order?Error message

    Why can't I approve an order?

    Only the company's owners and admins approve orders. As a member, you prepare the draft and set it to “Ready for approval”, and one of them approves it.

    Next step

    Open orders
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  • Why can't I see purchasing in Peak Supply?Error message

    Why can't I see purchasing in Peak Supply?

    As a guest in a company, you can't see its purchasing. Ask an owner or admin to add you as a member.

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