TroubleshootingAccount & Sign-in
Sign-in isn't working. What can I do?
Usually it's the browser, an interrupted Google confirmation or an old sign-in link. Try the following in this order; your data is not at risk.
- Reload the sign-in page and choose your method again: Google, email link, passkey or SSO. A sign-in link only works once.
- Allow cookies for app.peak-atlas.com. Without cookies, no session can be created.
- Close other tabs with a Google sign-in in progress and try again.
- Check that you chose the right Google account. Each Google address is a separate Peak account, unless you've linked it as an additional email.
- Still not working? Write to us with the time of the attempt and your browser.
Next step
Go to sign-inExplains this message
Sign-in didn't work. Please try again.
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