AnswerPeak Recruit
What deadlines (SLAs) are there in Peak Recruit, and where do I set them?
Three clocks: first contact (default 30 minutes after receipt), client decision (12 hours after handover) and interview scheduling (24 hours after the client's approval). You change them under Rules → “Deadlines (SLA)”, and a job can have its own. Missed deadlines land in the “SLA missed” queue. The clock runs around the clock; Peak doesn't exclude business hours yet.
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