Skip to content
Peak AtlasSUPPORT

Error messagePeak Sign

Why can't Peak Sign read my contract file?

Peak Sign reads PDF, DOCX and text up to 10 MB. A damaged or password-protected file can't be opened. If the file contains hardly any text, it's usually a scan: paste the contract text with “Paste text” or upload a PDF with a text layer.

Explains this message

  • The file is larger than 10 MB.
  • Peak Sign reads PDF, DOCX and text. Other formats are coming later.
  • The file couldn't be read. Is it damaged or password-protected?
  • The file contains hardly any text, probably a scan. Paste the contract text or upload a PDF with a text layer. Text recognition for scans is coming later.

Did this solve your problem?

Your rating stays in this browser for now.

Not solved? Write to us.

Prepare an email to the Peak Atlas team. Your question and the articles you have already read are included. You confirm sending it in your email app.

Create a request