AnswerPeak SOP
What do Draft, Runnable, Reliable and Optimized mean?
A process's quality level, with a score. Runnable means: title, trigger and at least three steps. Reliable additionally requires an owner, “Done when”, rules for special cases or escalation and at least 75 points. Optimized comes with an outcome or proof per step and an automation assessment. Peak shows on the process what's missing.
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