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Products & Solutions · 11 answers

Peak Command

The management brief on top of Peak One: bottleneck, goals, initiatives and decisions, assembled from the Peak products.

How-tos

5
  • How do I record a decision?How-to

    How do I record a decision?

    Open the decision card under Decisions and choose “Record decision”. What was decided, why, the alternatives, the expectation and the review date are saved as a decision in Peak Log. The derived card then disappears, and the review shows up on the chosen date under Decisions · Reviews.

    1. Open Decisions.
    2. Choose “Record decision” on the card.
    3. Enter what was decided and when you'll look at it again.
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  • How do I play through a scenario in Peak Command?How-to

    How do I play through a scenario in Peak Command?

    Under Plan → Scenarios. For Peak Finance, you change revenue in % for a few weeks, advertising € per month, purchases later or “Approved purchases only”. For Peak Year, you move or stop an initiative. “Calculate” shows today versus the scenario; nothing is applied.

    1. Open Plan → Scenarios.
    2. Set the assumptions under “Build scenario”.
    3. Click “Calculate”.
    4. “Reset” starts over.
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  • How do I find out whether we've made a decision like this before?How-to

    How do I find out whether we've made a decision like this before?

    Under Decisions → Memory, enter a question or keywords and click “Find similar”. Peak searches by wording and affected objects. It doesn't tell you whether the situation is really comparable. Below that you see what you've learned from reviewed decisions.

    Next step

    Open memory
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  • How do I review a decision when its review is due?How-to

    How do I review a decision when its review is due?

    Under Decisions → Reviews you'll find decisions whose review date has arrived. “Prepare review” shows what was expected. You enter what happened and what you've learned. You make the judgment; a single metric doesn't make a decision good or bad.

    Next step

    Open reviews
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  • How do I create an initiative in Peak Command?How-to

    How do I create an initiative in Peak Command?

    Under Plan with “Create initiative”. The initiative is saved in Peak Year: with a period as planned, without a period as an idea. You can link a goal right away. Under Goals → Goals you see goals without an initiative and initiatives without a goal.

    Next step

    Open plan
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Frequently asked

3
  • Where does the brief in Peak Command come from?Answer

    Where does the brief in Peak Command come from?

    From the Peak products that already know: Peak Radar (what deserves attention), Peak Constraints (the bottleneck), Peak Goals and Peak Year (goals, North Star, initiatives), Peak Log (decisions), Peak Work (blockers), Peak Plan (capacity), Peak Finance and Peak Products. Command doesn't re-score or store anything: every line names its product and links to it. “Data basis” shows which source is current, stale or not yet available.

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  • Why are exactly these three items at the top?Answer

    Why are exactly these three items at the top?

    The order follows fixed tiers, not a hidden score: critical items first, then strategic decisions, then whatever affects strategy or focus, then the rest. Within a tier, the stated impact counts first, then urgency, then certainty. Below each item you see which rule put it there. Critical items outside the top 3 are never hidden.

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  • Where do I find what in Peak Command?Answer

    Where do I find what in Peak Command?

    Four areas: Today with the brief and the review; Goals with North Star, goals and goal reviews; Plan with initiatives, roadmap and scenarios; Decisions with open decisions, reviews and memory. Command reads from the Peak products and takes you to the product where you change something.

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Errors & problems

3
  • Peak Command shows “No North Star yet.” How do I set it?Troubleshooting

    Peak Command shows “No North Star yet.” How do I set it?

    The North Star is set in Peak Year; Command only reads it. Set it there, and it appears under Goals → North Star.

    1. Open Goals in Command.
    2. Choose “Set in Peak Year”.
    3. Enter the North Star in Peak Year and save.
    4. Back in Command: Goals shows it with actual and target.
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  • What do “Stale”, “Other space” and “Not readable” mean for the sources in Command?Troubleshooting

    What do “Stale”, “Other space” and “Not readable” mean for the sources in Command?

    Each source has a state: Current, Stale, Partial, No data yet, Not readable, Other space or Not yet available. “Other space” means you're not in the company that's active in Settings. “No data yet” means there's nothing in the product yet. Command never shows a zero in that case.

    1. Check whether the right company is active in Settings.
    2. Open the source marked “No data yet” and create something there.
    3. For “Not readable”, reload the page. If it persists, report it to support.
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  • Why can't I record anything in Peak Command?Error message

    Why can't I record anything in Peak Command?

    As a guest in a company, you can read Command but can't create decisions, initiatives or tasks. Ask an owner or admin to change your role.

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