Peak Vault

How do I renew an ID in good time?

If an ID card or passport expires within 90 days, it appears at the top of Peak Vault. “Plan renewal” opens a case in Peak Life Admin with all the steps.

1. 01Enter the expiry date in Peak Vault.
2. 02Under “Expires”, choose “Plan renewal”.
3. 03Create the case in Peak Life Admin.

How do I create an emergency card in Peak Vault?

Under Peak Vault → Emergency card. You enter up to three emergency contacts, plus blood type, organ donation, allergies, medication, pre-existing conditions and a note. Only you can see the card. To carry it, print it or save it as a photo on your lock screen. Peak Health has its own emergency card; the two are stored separately.

1. 01Open Peak Vault and then the emergency card.
2. 02Under “Change details”, fill in what helpers should know.
3. 03Click “Save emergency card”.

Who can see my IDs in Peak Vault?

Only you. Peak Vault is stored privately on your person, separate from any company, and shows numbers masked until you reveal them. Scans stay private files in Peak Papers.

Why can't I save a PIN or a password?

Peak Vault is for IDs and certificates, not for login credentials. Passwords, PINs and TANs belong in a password manager; Peak Vault rejects them so they're never kept in two places.