AnswerPeak Connect
What do the groups under “Relationship care” mean?
Connect sorts people by their last real contact. “Need attention”: important, but quiet for 90 days or more. “Dormant”: no contact for 180 days or more. “Recently active”: contact in the last 30 days. “New”: just added. “Strong”: strong relationships with nothing open. It's not a score, just a hint.
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