How do I put an order on hold, for example for an address check?

In the order, under “Put order on hold”, choose a reason such as “Check address”, “Payment” or “Customer request” and click “Hold”. The order then appears as blocked in the queue. The hold only applies in Peak; nothing changes in Shopify.

1. 01Open “Orders” and click the order.
2. 02Under “Hold because of”, choose the reason and optionally write a note.
3. 03Click “Hold”.
4. 04To release it later, click “Remove hold”.