Error messageOnboarding & Offboarding
Why can't I complete a step (“Dependencies not met”)?
The database enforces the template's rules and reports in English. “Dependencies not met”: an earlier step is still open. “Completion evidence required”: the step needs evidence. “Required step cannot be skipped”: required steps can't be skipped. “Owner and confirmation required” and “Critical or required work is unresolved”: on an offboarding, an access, return or handover still lacks an owner or confirmation. “Journey changed. Please reload.” means someone else saved at the same time: reload the page and try again.
Next step
Open journeysExplains this message
Dependencies not metCompletion evidence requiredRequired step cannot be skippedOwner and confirmation requiredCritical or required work is unresolvedJourney changed. Please reload.
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