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Error messageOnboarding & Offboarding

Why can't I complete a step (“Dependencies not met”)?

The database enforces the template's rules and reports in English. “Dependencies not met”: an earlier step is still open. “Completion evidence required”: the step needs evidence. “Required step cannot be skipped”: required steps can't be skipped. “Owner and confirmation required” and “Critical or required work is unresolved”: on an offboarding, an access, return or handover still lacks an owner or confirmation. “Journey changed. Please reload.” means someone else saved at the same time: reload the page and try again.

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Explains this message

  • Dependencies not met
  • Completion evidence required
  • Required step cannot be skipped
  • Owner and confirmation required
  • Critical or required work is unresolved
  • Journey changed. Please reload.

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