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How do I merge duplicate people in Peak PRM?

Under Agents → Data quality, possible duplicates are listed with evidence. The same email, phone number or LinkedIn count as certain; the same name only as a question. Nothing is merged without you.

  1. Open Agents and scroll to “Data quality”.
  2. On the pair, choose “Merge” and confirm with “Yes, merge into …”.
  3. History, connections and tasks go to the person who remains. The other is archived, not deleted.
  4. Not a duplicate? Choose “Not the same person” and the pair won't come back.

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