How-toPeak Voice of Customer
A piece of feedback is in the wrong topic. How do I change that?
Under Voices, choose the right topic for that feedback under “Topic of this feedback”. “Topic: automatic” hands the classification back to Peak. Feedback without a topic collects in the Voice Inbox, available via “Open inbox” in Pulse.
Next step
Open VoicesExplains this message
The inbox is empty.
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