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TroubleshootingPeak Chat

A channel shows “Disrupted”. What should I do?

Peak couldn't reach this account during the last sync, usually because the sign-in has expired. Peak tries again the next time you open it. If the error persists, reconnect the account.

  1. Open Peak Chat → “Channels” and see which channel shows “Disrupted”.
  2. Click “Reconnect” at the bottom of the chat list, or “Manage →” on the channel.
  3. Reconnect the account under Settings → Integrations.
  4. Open Peak Chat again. The sync starts automatically.

Next step

Open integrations

Explains this message

  • Sync failed. Peak will try again the next time you open it.

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